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Terms & Conditions

Please read these terms carefully before using our website

Last Updated: July 28, 2026

Welcome to Diarayao Outlet. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before browsing or placing an order.

Introduction

These Terms & Conditions govern your access to and use of the Diarayao Outlet website, including all products, services, and content available through it.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

Website Usage

You may use our website only for lawful personal shopping purposes.

You agree not to:

  • Use the website for any illegal or unauthorized purpose.
  • Copy, reproduce, distribute, or exploit any website content without written permission.
  • Attempt to gain unauthorized access to our servers or systems.
  • Upload viruses, malware, or harmful software.
  • Interfere with the security or proper functioning of the website.
  • Misuse promotional offers, discounts, or coupon codes.

Account Responsibility

If you create an account with Diarayao Outlet, you are responsible for:

  • Keeping your password secure.
  • Maintaining accurate account information.
  • All activities that occur under your account.
  • Informing us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activities.

Product Information

We strive to display our abayas, hijabs, and modest fashion products as accurately as possible.

However:

  • Product colors may vary slightly due to screen settings and lighting.
  • Measurements may have a small tolerance.
  • Product availability may change without prior notice.
  • Prices may change at any time without notice.
  • We reserve the right to discontinue or update products whenever necessary.

Orders

Order Confirmation

After placing an order, you will receive an order confirmation via email or WhatsApp. This confirmation acknowledges receipt of your order but does not guarantee acceptance.

Order Acceptance

We reserve the right to cancel or refuse any order if:

  • Product is unavailable.
  • Incorrect pricing is displayed.
  • Fraudulent activity is suspected.
  • Customer information is incomplete or inaccurate.

Order Cancellation

Customers may request cancellation before the order has been dispatched. Once an order has been shipped, cancellation may no longer be possible.

Order Modification

Changes to size, color, address, or contact details should be requested as soon as possible. Once processing begins, modifications may not be available.

Payment Terms

We currently accept:

  • Cash on Delivery (COD)
  • EasyPaisa
  • JazzCash

For EasyPaisa and JazzCash payments:

  • Payment screenshots are required for verification.
  • Orders will be processed only after payment confirmation.

We do not store your banking or card information.

Shipping Policy

We deliver across Pakistan.

Estimated delivery time:

  • Major Cities: 2–5 Business Days
  • Remote Areas: 4–7 Business Days

Please note:

  • Delivery times may vary during sales, holidays, or due to courier delays.
  • Shipping charges (if applicable) are displayed during checkout.
  • Customers should provide complete and accurate shipping information.

Returns & Exchanges

Customer satisfaction is important to us.

Returns or exchanges may be accepted if:

  • Request is made within 7 days of receiving the order.
  • Product is unused.
  • Original tags and packaging remain intact.
  • Product is not damaged by the customer.

Returns will not be accepted for:

  • Used products
  • Washed garments
  • Customized items
  • Items without original tags

Refunds (if approved) are processed after inspection.

Pricing & Promotions

  • Prices are listed in Pakistani Rupees (PKR).
  • Promotional offers are valid only during specified periods.
  • Discount codes cannot be combined unless stated otherwise.
  • We reserve the right to modify or end promotions without prior notice.

Intellectual Property

All content on the Diarayao Outlet website, including:

  • Logos
  • Images
  • Product Photography
  • Graphics
  • Videos
  • Website Design
  • Text Content

is the intellectual property of Diarayao Outlet and may not be copied, reproduced, or used without written permission.

User Conduct

While using our website, you agree not to:

  • Place fake or fraudulent orders.
  • Use abusive or offensive language.
  • Submit false information.
  • Attempt to hack or disrupt the website.
  • Misuse discount offers.
  • Violate any applicable laws.

Any such activity may result in permanent suspension of your account.

Limitation of Liability

To the fullest extent permitted by law, Diarayao Outlet shall not be responsible for:

  • Delays caused by courier companies.
  • Temporary website downtime.
  • Technical issues beyond our control.
  • Minor color variations caused by screen settings.
  • Indirect or consequential damages arising from website use.

Our maximum liability shall never exceed the value of the purchased product.

Privacy

Your privacy is important to us.

By using our website, you also agree to our Privacy Policy, which explains how your personal information is collected, stored, and protected.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Diarayao Outlet

Email

diarayaoutlet@gmail.com

Phone / WhatsApp

+92 371 3193031

Business Hours

Monday – Saturday | 10:00 AM – 8:00 PM (PKT)